Privacy Policy

Your privacy matters.

At Doug Lifford Mortgage Services, we understand that applying for a mortgage or simply asking a financial question often involves sharing personal information. We believe that information deserves to be treated with care, respect and confidentiality.

This page explains what information we collect through our website, why we collect it and how we protect it.

What Information We Collect

Depending on how you use our website, we may collect information such as:

Your name
Your email address
Your telephone number
Information you choose to provide when contacting us
Your newsletter subscription preferences
Anonymous website usage information collected through Google Analytics

You are always free to browse our website without submitting personal information.

How We Use Your Information

The information you provide is used only for legitimate business purposes, including:

Answering your questions
Providing mortgage information you request
Communicating with you about your mortgage inquiry
Sending newsletters that you have chosen to receive
Improving our website and the information we provide
Meeting legal and regulatory requirements where necessary

We do not sell, rent or trade your personal information.

Email Newsletters

If you subscribe to Doug's Mortgage Insights, your email address is securely managed through Mailchimp. You decide which newsletters you wish to receive, and every email includes a link allowing you to update your preferences or unsubscribe at any time.

Cookies & Website Analytics

Like most modern websites, douglifford.com uses cookies together with Google Analytics to better understand how visitors use our website.

This information helps us improve our content, navigation and overall visitor experience. It is collected in aggregate and is not used to personally identify individual visitors.

Links to Other Websites

Our website may contain links to other organizations, lenders or information sources. Once you leave douglifford.com, those websites have their own privacy policies and practices.

Protecting Your Information

We take reasonable administrative and technical measures to help protect the personal information you provide. Access to personal information is limited to those who require it in order to provide mortgage services or respond to your requests.

Questions?

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Doug Lifford Mortgage Services
33054 First Avenue
Mission, British Columbia V2V 1G3

Phone: 604-820-4570
Email: doug@douglifford.com

We respect your privacy. We will never sell your personal information or send you marketing emails that you have not requested.

Last Updated: August 2026