Privacy Policy

Doug Lifford & Associate Inc. is committed to protecting the privacy of people whose personal information is held by our company through responsible information management practices. Any personal information provided to the Doug Lifford & Associate Inc. is collected, used and disclosed in accordance with the Freedom of Information and Protection of Privacy Act or other applicable legislation.

What is Personal Information?
Personal information is recorded information about an identifiable individual. Personal information includes such things as an individual's name, address, birth date, e-mail address and phone number. When the Doug Lifford & Associate Inc. collects personal information it must identify:

the purpose for collecting the personal information,
the legal authority for collecting it, and
the title, business address and business telephone number of an officer Doug Lifford & Associate Inc. who can answer your questions about the collection of that information.
What kind of information is being collected?

Information Collected Directly From You
Personal information collected, used, disclosed and retained by a Doug Lifford & Associate Inc. is done so under the authority of the Freedom of Information and Protection of Privacy Act or other relevant legislation. Personal information will only be used by authorized staff to fulfill the purpose for which it was originally collected, or for a use consistent with that purpose unless you expressly consent otherwise. We do not disclose your information to other public bodies or individuals except as authorized by the FOIPP Act.

Doug Lifford & Associate Inc. does not collect personal information about you unless you voluntarily provide it to use for mortgage arrangement purposes.

If you believe that your personal information is being used for a purpose other than what was intended please direct your inquiries to the following contacts.

What safeguards are in place?
Doug Lifford & Associate Inc. is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of our continuing commitment to the protection of personal information it holds.

How long is information retained?
The length of retention will vary in relation to the nature of the service. If the Doug Lifford & Associate Inc. uses your personal information to make a decision that directly affects you, it must retain that information for at least seven years so that you have a reasonable opportunity to obtain access to it. Information collected or created by the Doug Lifford & Associate Inc. is maintained in accordance with legislative requirements.

Who to contact for more information about this privacy policy.
Any questions regarding this privacy policy, or for general information regarding the FOIPP Act, can be directed to the Doug Lifford at doug@douglifford.com or by phone at 604 820 4570.

If you have a complaint or concern about your personal information, please contact us. If your complaint is not resolved to your satisfaction the FOIPP Act provides a mechanism for independent review by contacting the Information and Privacy Commissioner.


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